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Warranty Claims Coordinator
3 weeks ago
In our company, we are looking for an experienced Service Advisor to join our team. This role is focused on efficiently and accurately tracking warranty payments within the department.
Key Responsibilities:
- Reconciling all warranty receivables with payments through the appropriate accounting schedule.
- Processing and submitting warranty claims in a timely manner and in line with warranty policy and procedures.
- Compiling warranty claim documentation in accordance with manufacturer guidelines.
- Verifying submission criteria required by factory or distributor.
- Posting credits into the dealer management system.
- Following up on payment of outstanding claims.
- Controlling warranty parts by ensuring all parts are tagged with mandatory OEM required information, filing, and storing of parts in systematic order.
Required Skills and Qualifications:
- Previous experience working in a Warranty Administration, Technician, Parts, or Service Advisor role within a dealership environment.
- Understanding of Warranty policies and procedures.
- Ability to interpret technical information relating to automotive products.
- Knowledge and experience of Microsoft Office suite.
- Proactive attitude with excellent attention to detail.
- Commitment to delivering a high level of customer service.
- Strong organisational, decision-making, and problem-solving skills.
What's in it for you?
- Permanent full-time role.
- Attractive salary.
- Onsite free parking.
We actively encourage applications from any background.