Administration and Community Engagement Officer

1 week ago

Sydney, New South Wales, Australia Uniting Full time

Uniting NSW.ACT: A Leading Human Services Organisation

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We are seeking an experienced Administration and Community Engagement Officer to join our team at Uniting NSW.ACT. As a key member of our administrative team, you will play a vital role in supporting our clients and staff throughout the moving-in process.

The ideal candidate will have strong hands-on experience with computer systems, as the role involves working across various platforms such as CRM, rostering software, and WorkSmart Dynamics. Additionally, the position requires placing online orders for laundry services and facility equipment/accessories.

About the Opportunity

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  • Respond to inquiries from internal and external stakeholders, including residents' families.
  • Collaborate with the Service Manager to ensure rosters are up-to-date and accessible to all team members while managing the day-to-day rostering system.
  • Organise meetings, schedule training sessions, and take minutes as required.
  • Manage the ordering of supplies and consumables.
  • Securely scan, upload, and file resident and staff documents in the SharePoint system.
  • Process invoices promptly and accurately in the system.
  • Communicate effectively with clients from diverse backgrounds and with varied needs.
  • Assist residents by performing tasks, including room preparation, booking transport, and arranging services.
  • Foster community connections and promote the services of Uniting.
  • Ensure clear, timely, and effective communication while maintaining the privacy and confidentiality of each client.
  • Uphold the rights and privacy of clients in line with Uniting's policies and relevant legislation.

What We Offer

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  • A competitive salary of up to $62,000 per annum.
  • Up to $18,550 NFP salary packaging available.
  • Access to our U rewards program with exclusive discounts.
  • Access to Fitness Passport – Live your best life.
  • A supportive, inclusive and collaborative work environment
  • Purchase of additional leave.

How to Apply

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If you are passionate about making a difference in the lives of others, we encourage you to apply for this exciting opportunity. Please submit your application through the 'Apply' button in this ad.

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