Retail Sales Associate

4 weeks ago

Dandenong, Victoria, Australia Cash Converters Full time
{"title": "Retail Assistant - Buys and Loans Operator", "description": "About the Role

We are seeking a skilled Retail Assistant to join our Buys and Loans department at our Dandenong location. As a key member of our team, you will be responsible for accurately performing day-to-day transactions, ensuring KPI targets are achieved, and building lasting relationships with our customers.

Key Responsibilities:

  • Accurately perform day-to-day transactions in our Buys and Loans department.
  • Ensure KPI targets are achieved through actively seeking pricing feedback and trends.
  • Build lasting relationships with our customers by actively listening to and understanding their needs.
  • Effectively communicate pricing, valuation, and pawnbroking options to our loyal customers.
  • Perform all transactions in line with company and legislative requirements.

About You

We are looking for a candidate with proven customer service experience, ideally within a retail environment. You should have an interest in Technology, Gaming, Collectables, Jewellery, or Tools and Hardware. Strong communication skills that build rapport, trust, and demonstrate compassion are essential.

Requirements:

  • Proven customer service experience, ideally within a retail environment.
  • Interest in Technology, Gaming, Collectables, Jewellery, or Tools and Hardware.
  • Confidently able to negotiate with customers for a win/win outcome.
  • Strong communication skills that build rapport, trust, and demonstrate compassion.

What's on Offer

We offer a range of benefits, including exclusive access to 'Cashies Rewards', Monday to Saturday trading hours, real career development opportunities, and ongoing quarterly store and team bonuses. We also offer paid parental leave, salary packaging for a novated car lease, health insurance discounts, and 30% in-store discount.

Benefits:

  • Exclusive access to 'Cashies Rewards'.
  • Monday to Saturday trading hours.
  • Real career development opportunities.
  • Ongoing quarterly store and team bonuses.
  • Paid parental leave.
  • Salary packaging for a novated car lease.
  • Health insurance discounts.
  • 30% in-store discount.

About Us

Cash Converters is a proudly homegrown Australian business that has been making life possible for our customers since 1984. We are a leading retailer of second-hand goods and personal finance solutions, with a strong commitment to diversity, inclusion, and equal opportunity.

About Us:

  • Proudly homegrown Australian business.
  • Leading retailer of second-hand goods and personal finance solutions.
  • Strong commitment to diversity, inclusion, and equal opportunity.
"}

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