Product Specialist
6 days ago
Aidacare is a leading company in the Healthcare Equipment Industry, committed to innovation and customer satisfaction.
As a Product Specialist, you will work with customers to understand their needs and provide solutions using our products and services. This role involves:
- Greeting customers with a sales-focused approach and delivering excellent customer service
- Resolving customer questions and concerns efficiently
- Learning and staying up-to-date with our products and services to enhance customer experience
- Assisting customers with accurate and timely order placement, tracking, and processing to encourage repeat business
- Maintaining showroom inventory and presentation as required
Requirements:
- Previous customer service or industry experience preferred but not essential
- Excellent verbal and written communication skills are essential
- Adept at navigating computer systems to manage customer interactions and records
- Ability to remain composed in a fast-paced work environment and under pressure
We Offer:
- Employee discounts on Aidacare health equipment products and services
- Quarterly incentive scheme
- Employee Assistance Program to support mental wellness
- Benefits package includes discounts for retail, insurance, gym, and more
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