V/Line Conductor/Station Staff Talent Pool Opportunity
4 weeks ago
About the Opportunity
V/Line is seeking talented individuals to join our team as Conductors and Station Staff. As a Conductor, you will play a key role in delivering exceptional customer service and ensuring the safe operation of our trains. As a Station Staff member, you will be responsible for managing the day-to-day activities at the station and providing a positive experience for our customers.
Key Responsibilities
- Deliver on-train customer service and ensure customer safety
- Manage the day-to-day activities at the station, including maintaining the presentation and cleanliness of the station
- Undertake ticket sales, seat reservations, and manage daily bank deposits
- Assist with rostering and replacement staff when required
- Inform customers of service alterations or disruptions
Requirements
- Strong safety awareness and alignment to V/Line's values
- Confident customer-focused individual with a background in face-to-face customer service
- Ability to work a rotating roster, including weekends, public holidays, early, and late shifts
- Valid driver's license
What We Offer
- Workplace flexibility
- Personal development opportunities
- Commitment to culture and inclusive environment
- Free Myki travel
- Generous leave loading
About V/Line
V/Line operates in a constantly changing space, and we're transforming to meet the needs of our customers. We're a collaborative team that values diversity and is committed to creating a flexible and inclusive environment. If you're passionate about delivering exceptional customer service and working in a dynamic environment, we'd love to hear from you.
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