Funeral Industry Relationship Coordinator
1 week ago
We are seeking a highly skilled and empathetic individual to join our team as a Funeral Industry Relationship Coordinator. If you have experience working in a contact centre environment or in the care industry and are looking for a new challenge, we encourage you to apply.
You will be responsible for delivering exceptional customer service to families during a pivotal time in their lives. Your high level of empathy and resilience will enable you to handle end-of-life related inquiries with sensitivity and compassion.
Key Responsibilities- Be the first point of contact for families arranging a funeral, providing guidance and support throughout the process.
- Organise transportation of loved ones into our care, ensuring seamless coordination and communication.
- Deliver a strong customer experience by actively listening to and addressing the needs of our clients.
- Assist with enquiry follow-up and assorted calls related to our funeral home brands and cemetery and crematoria memorial parks.
- We offer a competitive salary of AU$60,000 - AU$80,000 per annum, depending on experience.
- A comprehensive benefits package, including reward and recognition programs, tailored induction and training programs, and flexible work hours.
- The opportunity to work in a dynamic and supportive team environment, where your contributions are valued and recognised.
- Ongoing professional development and growth opportunities within a nationally recognised company.
If you are passionate about delivering exceptional customer service and making a difference in people's lives, please submit your application via our careers page at https://www.invocare.com.au/careers/. We look forward to hearing from you
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Funeral Industry Operations Coordinator
6 days ago
Brisbane, Queensland, Australia Invocare Full timeAbout YouWe are looking for someone with a high level of empathy and resilience to join our team as a Funeral Industry Operations Coordinator. In this role, you will be the first point of contact for families in the initial steps for arranging a funeral, organising transportation of a loved one into our care, and delivering a strong customer experience.
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Funeral Experience Coordinator
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Funeral Experience Coordinator
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Funeral Experience Coordinator
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Funeral Services Coordinator
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Funeral Experience Specialist
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Customer Care Specialist
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Customer Experience Coordinator
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Funeral/Memorial Experience Coordinator
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End of Life Care Coordinator
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