Pool Operations Specialist

2 weeks ago

Melbourne, Victoria, Australia beBeeProfessional Full time $70,000 - $90,000

A role at our organization presents opportunities to advance in a successful brand that values connection, energy, and team spirit. As part of the largest and fastest-growing businesses, you will help create unforgettable experiences for families and communities.

More than just a Position

We are seeking a dynamic and experienced professional to oversee business operations, lead a team, and deliver exceptional service to clients. This responsibility involves driving daily client engagement through leadership of pool & spa specialists, requiring passion for the industry and strong stakeholder engagement skills.

Key Responsibilities
  • Schedule and organize jobs, manage specialist schedules, and coordinate business functions.
  • Coordinate equipment repairs promptly, adhering to service standards.
  • Provide operational support to specialists, ensuring necessary resources and assistance.
  • Coordinate and support the service team and specialists, including training requirements.
  • Manage office duties such as staff recruitment, training coordination, timesheet reporting, and process improvements.
  • Review notes and client recommendations, prepare quotes, and communicate with clients professionally.
  • Ensure compliance with industry regulations and maintain client satisfaction through effective communication and service.
  • Procure equipment and chemicals, manage supplier relationships, and communicate changes effectively.
Ideal Candidate Profile
  • Excellent communication and IT skills, proficiency in scheduling and accounting software, attention to detail, and multitasking abilities.
  • Valid unrestricted driver's license and willingness to undergo police clearance.
  • Customer-focused, meticulous, self-motivated, and capable of working independently under pressure.
  • Strong verbal and written communication skills, with a high standard of client service.
  • Punctual, reliable, courteous, trustworthy, and eager to learn and grow.
  • Experience in the pool industry, especially in a service or technical role, with a desire to transition to a supervisory or administrative position.
Why Choose Our Organization?

Beyond pools, we focus on problem-solving, scientific excellence, and community impact. We foster a supportive culture that values growth, camaraderie, and industry leadership. If you're ready to make a difference and enjoy a rewarding career, we invite you to explore this opportunity further.

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