Product Support Engineer
5 days ago
**Company Overview**
Micromine is at the forefront of next-generation technology for mining, providing innovative software solutions that optimize efficiency and productivity.
We offer a unique blend of expertise and passion, driving excellence in everything we do.
**Job Description**
This role presents an exciting opportunity to join our team as a Product Specialist, working closely with our development team to deliver exceptional customer experiences.
You will provide technical support to customers, assist with client training, and contribute to product development.
**Key Responsibilities**
- Assist customers in resolving complex mining engineer problems.
- Deliver training courses for clients as needed (face-to-face and online).
- Contribute to product development by providing feedback on new features.
**Required Skills and Qualifications**
- Exposure or experience in a mine production, planning, or scheduling role – ideally in open pit.
- Hands-on experience with mine scheduling software. Experience using Micromine-Alastri software would be advantageous.
- Previous experience with technical support and training would be beneficial.
**Benefits**
- A growing company providing opportunities for growth and professional development.
- An inclusive and collaborative work environment.
- A free gym membership and social activities.
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