Quality Assurance Specialist

1 month ago


Brisbane, Queensland, Australia Michael Hill Full time

Quality Assurance Inspector

At Michael Hill, we're committed to creating quality jewellery for our customers to cherish for a lifetime. Our vision is to make fine jewellery accessible to everyone, and we're looking for a talented individual to join our Supply Chain team.

About the Opportunity

  • Perform Quality Assurance tasks to support product quality across our various supply flows, including suppliers, stores, returns to suppliers, export shipments, and more.
  • Maintain Inventory Integrity through systemic movements, cycle counting, sales order maintenance, and inbound accuracy.
  • Stock preparation for sales order fulfillment and refining.
  • Process goods received through sustainability initiatives.
  • Develop and improve departmental procedures and processes.
  • Collaborate with Michael Hill International departments, including Manufacturing, Purchasing, Customer Service, Distribution, and others.

Requirements

  • A professional attitude and demonstrated ability to communicate effectively with internal and external stakeholders.
  • A strong team player who focuses on improving results for the overall team – process driven, with a "work to completion" mindset around tasks.
  • Minimum 2 years' experience in a retail, inventory management, or quality-related role.
  • Demonstrated organisational skills and ability to effectively prioritise workloads.
  • Intermediate to Advanced administration skills (Excel, Word, Outlook).
  • Excellent written and verbal communication skills.
  • Experience working with an Enterprise Resource Platform such as Microsoft Dynamics, SAP, or Oracle will be highly regarded.
  • Quality Assurance / Product Compliance qualifications highly regarded.

About Us

  • A supportive, diverse, and inclusive team.
  • Join one of the largest international jewellery brands.
  • Be part of a company committed to helping you reach your true potential.
  • An environment of trust and empowerment.
  • Fabulous discounts across our range of jewellery offerings.


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