Beauty Consultant
4 weeks ago
About The Body Shop
We're a pioneering cruelty-free beauty brand, committed to generating positive economic, social and environmental impact. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns.
Your Role
To support the store management team in driving sales and profit within the store through the delivery of exceptional customer service on the shop floor at all times. To demonstrate and uphold the values and vision of the company whilst ensuring adherence to company procedures & policies.
Key Responsibilities
- Offer expert advice to customers and provide an inspirational insight into The Body Shop products and philosophy.
- Learn the products, their origins and proactively engage with customers to experience a range that suits their preferences and lifestyle.
- Build rapport with customers and communicate effectively to provide a positive shopping experience.
What We Look For
- Strong interpersonal skills to build rapport with customers - customer service experience is ideal.
- Ability to communicate and listen effectively.
- A genuine passion for beauty and the retail industry.
- Open availability for evening, weekend, and holiday shifts.
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