Customer Experience Specialist

1 month ago


Nowra, Australia Dusk Full time
{"title": "Customer Assistant Role Overview", "content": "Ignite Joy in Every Customer

As a Customer Assistant at Dusk, your mission is to deliver exceptional experiences that leave customers glowing with satisfaction. You will be the face of our brand, showcasing our products and services in a way that sparks joy and inspires loyalty.

Key Responsibilities
  • Deliver Perfect Customer Experiences: Shine bright and consistently meet customer expectations, ensuring every interaction is a delight.
  • Drive Store Success: Set the mood by achieving key performance indicators and contributing to the store's overall success.
  • Visual Merchandising Magic: Work your magic to create a mesmerizing store environment that inspires and delights customers.
  • Product Expertise: Share your knowledge of our candles and homeware products to illuminate customers' paths and inspire their passions.
  • Team Collaboration: Work together with colleagues to create a harmonious work environment that ignites the spirit of collaboration and mutual support.
About You
  • Passion for Customer Service: A genuine passion for exceeding customer expectations and creating unforgettable experiences.
  • Team Player: A collaborative mindset that values the power of unity and cooperation.
  • Can-Do Attitude: A positive and motivated attitude that's always ready to go the extra mile.
  • Continuous Improvement: A commitment to learning and growth, always seeking new ways to improve and excel.
  • Energy and Positivity: A spark of fun and enthusiasm that makes every customer interaction a delightful experience.
Benefits
  • Team Member Discount: Enjoy a generous discount on our range of candles and homewares.
  • Monthly Bonus Program: Participate in our monthly bonus program and ignite your passion further.
  • Supportive Environment: Bask in the warmth of a supportive environment that nurtures your growth and development.
  • Career Opportunities: 'Start here, go anywhere' – We believe in providing an environment where your career can shine as brightly as a well-lit candle.

If you're ready to infuse your love for candles with your exceptional customer service skills, this is the perfect opportunity for you. Let your pun-tastic personality light the way and join the Dusk team today"}



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