Engineering Manager

1 month ago


Melbourne, Victoria, Australia Xero Full time
About the Role

We are seeking an experienced Engineering Manager to lead our Site Reliability Engineering (SRE) tooling teams at Xero. As a seasoned technical leader, you will be instrumental in driving innovation, fostering a collaborative and inclusive team culture, and ensuring the reliability, scalability, and performance of Xero's products and platforms.

Key Responsibilities
  • Provide technical leadership and mentorship to our SRE teams, fostering alignment and collective success.
  • Lead and drive the delivery of cross-organisational reliability initiatives.
  • Collaborate with product teams, software engineers, and a wide group of stakeholders across Xero to define and achieve reliability goals.
  • Through curiosity and thoughtful questioning, you will engage in productive challenge, manage different viewpoints, and move critical company priorities forward.
  • Develop a team culture of ownership through role modelling, empowerment, continuous improvement, experimentation, and feedback.
  • Analyse complex challenges, facilitate collaborative problem solving, and navigate obstacles efficiently.
  • Drive engineering and reliability excellence both within SRE and across Xero.
  • Lift team and individual performance through coaching and mentoring, goal clarity, feedback, and removing barriers.
  • Contribute to the technical and engineering strategy of Xero's reliability initiatives.
Requirements
  • Previous experience in an Engineering Management role, with proven leadership skills in a technical environment.
  • Successful track record of leading delivery of strategically important projects and initiatives.
  • Strong technical experience with solid engineering fluency and background.
  • Experience working in any of the following areas; site reliability engineering, platform engineering, CICD, internal developer tooling, or product engineering.
  • Experience leading teams that are operating production systems at scale.
  • Strong understanding of the engineer experience and end-to-end developer toolchain.
  • Ability to solve cross-organisation engineering challenges, including using influence rather than authority to enact change.
  • Strong business acumen and stakeholder management capabilities to support Global reliability responsibility across Xero.
  • Understanding of human factors, safety science, and resilience engineering.
About Xero

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information, and connections. Because when they succeed, they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

We offer very generous paid leave to use however you'd like (plus statutory holidays), dedicated paid leave to care for your physical and mental wellbeing, as well as an Employee Assistance Program to access mental health care for you and your family, health insurance, life insurance, and income protection, wellbeing and sports programmes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, career development, and many other benefits that reflect our human value. You'll do the best work of your life at Xero.


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