Customer Experience Associate

Job DescriptionWe are seeking an experienced Director to join our Transaction Banking Client Consulting team at the Commonwealth Bank. This role offers a unique opportunity to drive customer engagement and elevate our relationship with clients as trusted partners.Key Responsibilities:Support the growth and progression of our client consulting proposition and...

About the RoleWe are currently recruiting Casual positions for our Customer Care Specialist role.As a valued member of our contact centre team, you'll be the friendly voice our customers hear when they contact us. You will assist customers manage their day-to-day banking across a range of products and empathetically provide extra care to customers facing...

Career OpportunityWe are currently recruiting for a Customer Care Specialist role in our contact centre.This is a hybrid position that offers the flexibility to work from home and the office.As a Customer Service Representative, you will be the friendly voice our customers hear when they contact us.You will assist customers with their day-to-day banking...

About the RoleWe are seeking a skilled Senior Associate - Client Experience to join our Transaction Banking team. This is a critical role that requires a strong understanding of client needs and a passion for delivering exceptional customer service.Key ResponsibilitiesManage and coordinate service for a portfolio of Transaction Banking clients across...

Job DescriptionA competitive salary of AUD $180,000 - $220,000 per annum is on offer for this exciting opportunity to lead digital innovation at Commonwealth Bank.About the RoleWe are seeking a highly skilled Digital Innovation Leader to join our Customer Experience team. As a key member of our digital leadership team, you will be responsible for driving...

Senior Digital Leader - Customer ExperienceWe're seeking a Senior Digital Leader to join our Customer Experience team.As a Senior Digital Leader, you'll be responsible for delivering high-quality technology solutions that meet the needs of our customers.You'll work closely with our digital product teams to define and implement the digital tech roadmap,...

About the RoleWe are seeking a Senior Manager, CommSec Compliance, Digital to provide dedicated 2nd Line Regulatory Compliance support as a senior member of our team. This role will be responsible for advising and supporting Line 1 Risk teams and Product Managers to identify and comply with regulatory obligations relevant to Digital.Key...

Job DescriptionWe are seeking a highly skilled Senior Associate to join our Commercial Banking team.Key ResponsibilitiesUndertake financial modelling and analysis to assess risks and opportunities on new lendingDevelop an extensive database of client and industry specific information, ideas and solutions to build trust and strengthen relationships with...

Role OverviewThe Senior Associate will be responsible for managing complex Commercial Banking transactions, including financial modeling, risk assessment, and credit submissions. This role requires a strong understanding of cash flow drivers and advanced credit risks.Key ResponsibilitiesProvide research support and analysis to develop client and...

About Commonwealth BankCommonwealth Bank is Australia's largest digital bank, providing simple, convenient and affordable banking and general insurance products and services to personal and private bank customers.We're committed to helping our customers manage their everyday banking needs, buy a home, protect their assets or invest for the future. Our...

We are seeking a seasoned Client Experience Manager to join our team at the Commonwealth Bank.Company OverviewThe Commonwealth Bank is a leading financial institution in Australia, providing a range of banking and financial services to individuals, businesses, and institutions. Our Institutional Banking & Markets (IB&M) division manages the Group's...

About the RoleProduct Owner (Manager), Digital Payments Experiences (NetBank)As a Product Owner, you will be responsible for leading the delivery of digital payments experiences for our customers. You will work closely with cross-functional teams to ideate, design, and deliver experiences that provide maximum value to the customer.About the TeamYou will be...

About UsCommonwealth Bank is Australia's largest digital bank, providing simple, convenient and affordable banking and general insurance products and services to personal and private bank customers.We are passionate about delivering safe, secure and innovative experiences for our customers, and we're looking for a talented individual to join our team as a...

The Commonwealth Bank of Australia (CBA) is a leading provider of integrated financial services in Australia. With a commitment to excellence and customer satisfaction, we are dedicated to delivering high-quality learning experiences that support our employees' growth and development.We are seeking an experienced Learning Experience Manager to join our team....

About the RoleSituated within the Digital Experience Domains at Commonwealth Bank, this is an exciting opportunity to reimagine and drive the digital payments experience for customers.Responsibilities:Owning the product roadmap for delivery of NetBank payment experiences.Ideating, designing, and delivering experiences that provide maximum value to customers,...

About the Role and TeamThis is an exciting opportunity to reimagine and drive the digital payments experience in the CommBank App and NetBank.Sitting within the Digital Experience Domains, you will work within a Crew who is passionate about delivering safe, secure and innovative experiences for moving money.Your Responsibilities Will Include:Taking ownership...

Product Owner, Digital Payments ExperiencesWe are seeking an experienced Product Owner to join our team in leading the delivery of digital payments experiences. As a key member of our crew, you will be responsible for taking ownership of the product roadmap for digital payment experiences across NetBank and the CommBank App.Sitting within the Digital...

About Commonwealth BankWe operate in a hybrid working environment, meaning a 50% blend between being in the office and working remote.Role OverviewThis is an exciting opportunity to reimagine and drive the digital payments experience in the CommBank App and NetBank. Working within a Crew who is passionate about delivering safe, secure and innovative...

About the RoleWe are seeking a Digital Payment Experience Strategist to join our team within Retail Banking Services (RBS) at Commonwealth Bank.This is an exciting opportunity to drive the digital payments experience in the CommBank App and NetBank, working with a passionate Crew who prioritizes delivering safe, secure, and innovative experiences for...

About the RoleWe are seeking a highly skilled Senior Digital Payments Experience Lead to join our team at Commonwealth Bank.Key Responsibilities:Taking ownership of the product roadmap for digital payment experiences across NetBank and the CommBank App, with an approach to build once, use many.Lead delivery of digital payment experiences, inspiring your team...