Empowering Educational Excellence as a Learning Support Specialist

5 days ago


Melbourne, Victoria, Australia Cadmus Full time
About Cadmus

Cadmus is a pioneering EdTech company, partnering with esteemed universities worldwide to enhance assessment accessibility and progression for diverse student cohorts through its innovative platform.

Fuelled by a team of mission-driven professionals, Cadmus is revolutionizing education by breaking down global barriers to ensure every individual can reach their full potential.

Our Ambitious Goal

We aim to provide 1 billion students with access to high-quality education by 2050. To achieve this vision, we need an exceptional Learning Support Manager who will be responsible for onboarding, nurturing, and growing relationships with new and existing teachers.

About the Role

The successful candidate will report directly to the Head of Learning and will be responsible for:

  • Designing and delivering engaging learning experiences across various workshops, webinars, and training sessions for our teacher users.
  • Building meaningful relationships with teachers through in-person and online interactions, resulting in increased user engagement and loyalty.
  • Developing high-quality, scaffolded assessments to ensure our teacher users consistently deliver outstanding learning experiences for their students.
  • Providing exceptional support services to our users, including handling inbound support requests and resolving technical issues efficiently.
  • Effectively managing multiple projects, ensuring seamless execution and timely completion across pilot and enterprise implementations.
Key Requirements

To excel in this role, you should possess:

  • Exceptional educational design skills, with a passion for creating engaging learning experiences tailored to educated professionals.
  • Strong relationship-building abilities, with experience in establishing meaningful connections with individuals in both one-on-one and group settings.
  • Assessment design expertise, with a proven track record of developing high-quality, scaffolded assessments that align with pedagogical best practices.
  • A detail-oriented approach to problem-solving, with a talent for providing exceptional support services to users.
  • Demonstrated project management skills, with experience in prioritizing tasks, managing stakeholders, and successfully completing complex projects independently or collaboratively.
Professional Qualifications

To be considered for this role, you should hold a bachelor's degree or equivalent and have at least 5 years of experience in teaching, tutoring, learning design, or a related field. You should also have experience providing support to users of a software product and demonstrated expertise in managing complex projects independently and as part of a team.

What We Offer

Cadmus provides a remote-friendly, flexible working culture, allowing you to work from any location. Our benefits package includes learning allowances, a diverse and inclusive workplace, and a supportive team environment. We are committed to inclusivity and welcome applications from candidates with diverse backgrounds.

Cadmus is a remote-friendly company based in Australia, and this role is open to candidates in Melbourne or remote locations across the country.



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