Checkout Operations Manager
4 weeks ago
At Next Gen Talent, we are seeking a highly skilled and experienced Checkout Supervisor to join our team. As a key member of our retail operations team, you will be responsible for overseeing the checkout area and ensuring efficient and smooth operations.
Key Responsibilities:
- Supervise and manage a team of checkout staff, including cashiers and baggers, to ensure high-quality customer service and efficient checkout operations.
- Monitor and manage inventory of checkout supplies, including bags, receipt paper, and change, and coordinate orders as needed.
- Implement security procedures to prevent theft and monitor for suspicious behavior.
- Oversee the proper functioning of checkout equipment, including cash registers, scanners, and card readers, and coordinate repairs when necessary.
- Ensure compliance with company policies, legal and regulatory requirements, and handle sensitive customer information with discretion.
Requirements:
- Strong leadership skills and ability to guide and inspire a team.
- Exceptional customer service skills and ability to resolve issues and complaints.
- Previous experience in a similar role, with a proven track record of success.
- Strong organizational skills and effective delegation skills.
- Experience working in fast-paced environments and ability to work well under pressure.
What We Offer:
A competitive salary and benefits package, as well as opportunities for professional growth and development.
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