Airfreight Operations Coordinator
4 weeks ago
About the Role
We are seeking a highly skilled Airfreight Operations Coordinator to join our team at PATH4 Group. As a key member of our logistics team, you will be responsible for managing airfreight shipments and coordinating in-house operations.
Key Responsibilities
- Liaise with Gateway daily to resolve service-related issues.
- Deal with Accounts daily to have customer bond balances/payments.
- Update shipment status, advise sales leads to Sales/customers.
- Pre-alert shipments, forward documents for clearance duty exempt to Gateways.
- Provide technical and expert support to commercial team members.
- Compute and offer spot or special lane pricing to sales.
- Update customers daily about shipment status.
- Liaise with overseas agents to get billing, shipment arrivals information, and special shipments requests.
- Deal with Airlines for offnet shipments.
- Send Routing requests and resolve shipment problems.
- Obtain spot rates or special lane pricing from origin agents.
Requirements
- Minimum 12 months experience in Express Airfreight, Freight Forwarding or Airline Cargo.
- DG certification (beneficial).
- Proven customer service ability.
- Excellent communication/interpersonal skills.
- Outstanding work ethic.
What We Offer
Competitive hourly rate with applicable penalties for Saturdays. Work from home flexibility available once training period is complete.
Contact Us
To apply online, please click on the appropriate link below.
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