
Workers Compensation Operations Leader
7 days ago
Job Title: Workers Compensation Claims Manager
">The role of the Workers Compensation Claims Manager is to lead the claims team in Western Australia, driving industry leading injury management and technical claims service. This pivotal role facilitates strong relationships between claims, underwriting, business development, and claims operations functions. As a member of the claims leadership team, you will work with a national team to achieve similar outcomes and drive continuous improvement.
">Responsibilities include:
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- People outcome: ensuring people are at the forefront of all decisions and actions;">
- Customer outcome: delivering exceptional customer experience through effective communication and relationship-building;">
- Financial outcome: managing claims costs to achieve sustainable outcomes for the company;">
- Risk outcome: identifying and mitigating risks associated with workers compensation claims.">
Key deliverables for success in this role include:
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- Achieving industry leading service, return-to-work, and claims cost outcomes;">
- Consistent adherence to all legal and regulatory obligations.">
Required skills and qualifications:
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- Demonstrated ability to create and lead high performing teams;">
- Proven experience working in workers compensation, personal injury or CTP;">
- Strong leadership skills through change with the ability to achieve through others;">
- Experience successfully interacting with and influencing senior stakeholders;">
- Able to build and maintain trusting and collaborative working relationships.">
Benefits:
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- Grow your financial future with superannuation as standard;">
- Flexibility and support so you can live life to the full;">
- Work in a team who care about people and community;">
- Receive meaningful recognition through an award-winning system;">
- Join great employee network communities;">
- Access benefits such as up to 50% off home, motor and small business insurance.">
Others:
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- Committed to reconciliation movement in Australia for First Nations people;">
- Focus on providing a safe and supportive work environment for all employees.">
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