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Scheduler Afternoon Shift

2 months ago

Canberra, ACT, Australia Hammond Care Full time
About the Role

We are seeking an experienced Roster Coordinator to join our team in Canberra, working the Afternoon shift from 2pm to 10pm. As a Roster Coordinator, you will play a critical role in providing scheduling services to our clients in the Canberra region.

Key Responsibilities
  • Efficiently manage and administer client and staff schedules, ensuring rounds are set up with consideration to consistency, efficiency, and fairness, while maintaining care worker contracted hours.
  • Actively and cooperatively participate as a member of the centralised support team and provide system and staff administration by maintaining up-to-date data on care worker information.
  • Provide scheduling services to all HammondAtHome Canberra areas, ensuring our clients receive the best possible care.
Requirements
  • Demonstrated experience and/or qualifications in customer service, scheduling/rostering, data analytics, or call centre.
  • Exceptional time management skills and the ability to manage multiple deadlines.
  • Demonstrated experience in a similar role with a high level of attention to detail.
  • You're a natural problem solver and have outstanding communication and coordination skills.
About HammondCare

HammondCare specialises in Aged and Dementia Care, Palliative Care, Rehabilitation, Mental Health services for older people, and other related Health and Aged Care services. We seek to embed evidence-based best practices in our services and provide these services through Home Care, Sub-Acute Hospitals, and Residential Aged Care.

What We Offer
  • Maximise your take-home pay with NFP salary packaging.
  • HammondCare offers its staff excellent training & career development opportunities.
  • Full training is provided with local offices, local managers, and a 24/7 support line.
  • Paid Bonus Schemes, including Refer a Friend.
  • Supportive arrangements during the pandemic, including COVID-19 Special Leave if required to isolate, additional paid screening time each shift, and full supply of all PPE.
Join Our Team

If you are ready to make a difference with HammondCare, apply now. For any specific queries, please contact our Talent Acquisition Team.