Warranty Administrator

2 weeks ago


Perth, Western Australia Velocity Truck Centres Full time
About the Role

We are seeking a highly organized and detail-oriented Warranty Administrator to join our team at Velocity Truck Centres. As a Warranty Administrator, you will be responsible for efficiently and accurately tracking warranty payments, reconciling warranty receivables, and processing warranty claims in a timely manner.

Key Responsibilities
  • Track and manage warranty payments, ensuring accurate and timely processing
  • Reconcile warranty receivables with payments through the accounting schedule
  • Process and submit warranty claims in accordance with warranty policy and procedures
  • Compile warranty claim documentation, adhering to manufacturer guidelines
  • Verify submission criteria required by factory or distributor
  • Post credits into the dealer management system
  • Follow up on payment of outstanding claims
  • Control warranty parts, ensuring accurate tagging and storage
About You

We are looking for a proactive and detail-oriented individual with excellent organizational skills. Previous experience in a Warranty Administration, Technician, or Advisor role is favorable but not essential. You should have a strong commitment to delivering high-quality customer service and possess strong decision-making and problem-solving skills.

Requirements
  • Previous experience in a related role (advantageous)
  • Proactive attitude with excellent attention to detail
  • Strong organizational, decision-making, and problem-solving skills
  • Commitment to delivering high-quality customer service
About Velocity Truck Centres

Velocity Truck Centres is a leading organization in the truck dealership industry, with a strong commitment to customer satisfaction and employee development. As a member of our team, you will have access to ongoing training and development opportunities, as well as a competitive salary package and benefits.



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