Academic Support Specialist

4 weeks ago

Sydney, New South Wales, Australia UNSW Employees, Location, Alumni Full time
Job Summary

The Academic Support Specialist will provide comprehensive support to academic staff and students to ensure the efficient delivery of teaching and learning activities. This role involves ensuring the availability of suitable learning spaces, technology-enabled learning and teaching (TELT) resources, and logistical support as required.

Key Responsibilities

Apply and interpret policies, systems, and guidelines relevant to teaching support activities across the faculty.
Establish and maintain high-level communication and administration in regard to the Learning Management System (LMS) to support the School's TELT activities.
Maintain and support assessment needs, including external, internal, and centrally run exams, and coordinate results processing as required by course and program convenors.
Prepare and process academic casual contracts in line with school budgets.
Review, adjust, coordinate remediation, and publish course outlines, course catalogues, Enrolment Requirement Groups (ERGs), AIMS & Handbook entries across all courses and programs.
Undertake school and faculty term planning activities, including completion of accurate Clash Free Course Combinations (CFCCs) as required.

Requirements

Relevant tertiary qualifications and/or an equivalent level of knowledge gained through any other combination of education, training, and/or experience.
High-level understanding of course coordination, handbook requirements, teaching support logistics, and program administration.
Proven experience working with university enrolments and a strong understanding of the day-to-day enrolment functions.
Excellent problem-solving, communication, analytical, and organisational skills with an ability to meet deadlines and identify gaps in service.
Proficiency in a range of computing skills, including word processing, spreadsheets, and databases, and a willingness to learn new systems.

What We Offer

Flexible working options, including work from home and flexible hours.
Career development opportunities and 17% superannuation contributions.
Additional leave loading payments and discounts and entitlements for UNSW employees, location, and alumni.

How to Apply

Submit both a Cover Letter and CV online via the UNSW Job Board before the application deadline. Please ensure your cover letter addresses the selection criteria for this position.

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