Cloud Operations Expert

4 days ago

Sydney, New South Wales, Australia Bank of America Full time

About the Role

We are seeking a highly skilled Cloud Operations Expert to join our team at Bank of America. This is an exciting opportunity to work with our global organization and contribute to the success of our cybersecurity operations.

As a Cloud Operations Expert, you will play a pivotal role in modernizing our existing and future cloud operations workflows. You will be responsible for simplifying, optimizing, and ensuring consistency in quality and urgency of investigations within our organization and defining decision matrices for escalations to partner organizations.

You will collaborate with partner teams to continually identify opportunities to reduce event volume, increase event fidelity, and engineer detections for new threats and risks. Additionally, you will support the development and maintenance of innovative training programs to upskill existing cybersecurity operations professionals to operate in an Azure cloud operations environment.

Key Responsibilities

  • Investigate security events and incidents within cloud environments using advanced tools and techniques to identify threats and vulnerabilities.
  • Design and implement comprehensive workflows for handling security events, ensuring timely and effective response procedures.
  • Collaborate with cross-functional teams to develop and refine security policies, procedures, and best practices tailored to Azure cloud security operations.
  • Provide guidance and mentorship to junior team members, fostering their professional development and enhancing overall team capabilities.
  • Stay up-to-date with emerging threats, vulnerabilities, and industry trends, continually updating skills and knowledge to maintain expertise in cloud security.

Requirements

  • Extensive experience (7+ years) in cybersecurity operations with a focus on Azure.
  • Proven expertise in investigating security events and incidents within cloud environments, demonstrating strong analytical and problem-solving skills.
  • Solid understanding of regulatory compliance requirements, particularly in highly regulated industries.
  • Experience in designing and implementing workflows for security event investigation and response.
  • Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and mentor junior team members.
  • Ability to thrive in a fast-paced environment, managing multiple priorities and deadlines effectively.

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