Cable Support Specialist
2 weeks ago
Overview of the Role
We are seeking a skilled Cable Support Specialist to join our team at Madison Technologies. This is a fantastic opportunity for someone who is passionate about delivering exceptional customer service and ensuring seamless operations.
In this role, you will be responsible for providing outstanding support to our customers, processing orders, resolving inquiries, and ensuring timely deliveries. You will also cultivate strong customer relationships by providing accurate quotes, managing returns, and exceeding expectations.
You will contribute to business growth by driving profitable outcomes through exceptional service and efficient operations. As part of our dynamic team, you will have the opportunity to step up as our warehouse hero when the manager's away, keeping things running like a well-oiled machine.
The Ideal Candidate
We are looking for someone who has the ability to continually provide an outstanding customer experience that delivers sales and profitable customer outcomes. The successful candidate will have:
- An eagle eye for detail for accurate order processing and data management.
- A passion for problem-solving and taking initiative, with an understanding of the electrical wholesale industry.
- A desire to learn and grow, and be open to getting your forklift license (bonus points).
About Us
Madison Group Enterprises owns a group of specialist companies that develop and deliver leading connectivity products and technologies. Our businesses have proven expertise in providing infrastructure and hardware solutions for any communications, audio visual, or wireless networks.
This role sits within Madison Express, which specialises in the distribution of quality cable, connectivity, and a range of Madison Group products primarily to the electrical wholesale market. Alongside our own Garland brand, we represent a range of leading cabling, support, and connectivity product lines including R&M and 3M.
Estimated Salary: $60,000 - $80,000 per annum, depending on experience.
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