Public Outreach Coordinator

2 weeks ago

Canberra, ACT, Australia beBeeStakeholder Full time $146,166
Job Overview

We are seeking an experienced Stakeholder Engagement Manager to join our team and play a pivotal role in driving high standards of stakeholder engagement and customer service within the renewable energy sector.

This exciting opportunity involves working closely with internal teams and external stakeholders, leading the organisation's approach to events, consultation, and sponsorships.

As part of this role, you will develop and implement stakeholder engagement strategies, manage sponsorships, and deliver high-quality events that reflect the organisations' goals.

You will oversee processes and deliver strategic initiatives to build stakeholder relationships, ensuring alignment with organisational priorities and Government objectives.

Key Responsibilities:
  • Developing and implementing stakeholder engagement strategies.
  • Overseeing the implementation of processes for contact and complaints management, ensuring high-quality responses and customer service.
  • Managing the delivery of high-standard events and sponsorships aligned with organisational priorities.
  • Providing expert advice and guidance on engagement and consultation strategies across the Agency.
  • Collaborating with Corporate Affairs and Communications teams to deliver integrated plans and strategies.
  • Supervising and mentoring the Stakeholder and Event Support Officer to achieve key outcomes.
Requirements

To succeed in this role, you will require:

Demonstrated experience in stakeholder engagement, consultation, or related fields within government, NGO, corporate, or consultancy settings.

Proven capability in developing and delivering integrated engagement and communication strategies.

Strong organisational and event management skills, with the ability to manage multiple priorities and meet tight deadlines.

Strategic thinker with excellent problem-solving, collaboration, and influencing skills.

Experience with customer and stakeholder management platforms such as Salesforce, Zendesk, or similar systems.

IAP2 accreditation (desired), alongside experience in stakeholder mapping and consultation processes.

Excellent written, verbal, and interpersonal communication skills.

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