Lead Sales Development and Growth Manager

1 week ago


Melbourne, Victoria, Australia Zendesk Full time
About the Role

As a seasoned professional, you will play a pivotal role in driving sales growth and development within our organisation. Your responsibilities will include recruiting, inspiring, training, and leading a team of sales representatives to achieve exceptional results.

Key Responsibilities
  • Develop and implement strategies to drive sales growth and expand our customer base.
  • Hire, coach, and develop early-in-career sales talent, fostering a culture of continuous learning and improvement.
  • Inspire and lead your team to consistently overachieve targets, providing guidance and support when needed.
  • Collaborate with cross-functional teams, including sales, marketing, and talent acquisition, to drive revenue growth and pipeline development.
  • Identify areas for process improvement, innovation, and efficiency gains, implementing changes to stay ahead of the market.
About You

We are seeking a highly motivated and experienced sales leader who possesses a proven track record of building great teams and sales environments. Your ideal background includes sales experience in SaaS, ideally focused on support, sales, or CRM. You should have a strong ability to lead teams to deliver 100%+ of quota attainment consistently, as well as experience in demand generation and lead flow management.

  • A startup mentality, moving quickly, thinking strategically, and being motivated to go above and beyond.
  • Demonstrable ability to be proactive and creative with sales pipeline development.
  • Demonstrated ability in working cross-functionally with key partners in customer-facing and non-customer facing roles.
  • Excellent presentation, organisational, and listening skills.
  • Analytical acumen and comfortable identifying growth opportunities using data.
About Us

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We believe in offering our people a fulfilling and inclusive experience, with a hybrid way of working that enables us to purposefully come together in person while also giving our people the flexibility to work remotely for part of the week. In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week.

This role must attend our local office 2-3 days per week. With a seat at the table alongside senior leadership across sales, marketing, and operations, you will have the opportunity to shape our future and our customers'. Our salary for this role is estimated at around $120,000-$180,000 per year, depending on location and experience.



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