Customer Service Expert

3 days ago

Singleton, Australia beBeeService Full time $49,152 - $76,536

Job Overview:

The APG Workforce is currently seeking a skilled Service Professional to work on a 3-month contract within a government sector in Singleton, Australia. The successful candidate will be responsible for delivering exceptional customer service and providing information about upcoming government initiatives.

Main Responsibilities:

  • Deliver high-quality customer service standards and business requirements.
  • Build positive relationships with customers through face-to-face interactions, maintaining a professional and friendly manner, and ensuring client satisfaction as a priority.
  • Demonstrate excellent communication skills and good computer skills to effectively use online technology.
  • Collaborate as part of a team to achieve business objectives.

Requirements:

  • Proven customer service experience.
  • Excellent communication skills.
  • Good computer skills – able to quickly adapt to systems.
  • Able to clear a police check.

Working Conditions:

  • Flexible shifts between 9am - 5pm, working a 5-day roster across Monday - Sunday.
  • Locations: Broke, Whittingham, and Bulga.

Note: This role requires the ability to work independently and as part of a team, with minimal supervision. The successful candidate will be required to undergo a police check prior to commencement.

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