Scientific Quality Assurance Specialist
2 days ago
About the Role:
Our client, a global pharmaceutical manufacturer, is seeking a Scientific Quality Assurance Officer for a casual ongoing assignment. This role offers set, full-time hours weekly, Monday to Friday.
This role will be part of a close-knit, friendly Quality Assurance team who work together to manage customer complaints and queries. If you have a degree in science or experience in the pharmaceutical sector, handling complaints or supporting customers, this is a great opportunity to join a global organization.
Responsibilities:
- Ensure all quality-related complaints are entered in the Complaints system within set time frames.
- Deal with customer complaints in a manner compliant with Global Policies and Health Authority requirements.
- Investigate and trend customer complaints in accordance with local and Global procedures.
- Ensure activities comply with GMP, legal, and ethical standards.
Requirements:
- A bachelor's degree in science or 5 years of experience in a pharmaceutical environment.
- Previous experience in a complaints or customer support-focused role.
- Experience writing reports and presenting data.
- High level of written and verbal communication required.
- Understanding of and ability to comply with regulatory legislation.
- Ability to effectively manage time and meet deadlines and targets with competing and conflicting priorities.
- A keen and proactive work attitude.
- A current Driver's License and a vehicle, as this site is not accessible via public transport.
How to Apply:
If you think this could be the role for you, please apply now. Please send us a cover letter and a detailed resume in WORD format.
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