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Retail Leadership Opportunity

3 weeks ago

Brisbane, Queensland, Australia beBeeLeadership Full time $58,000 - $79,000

Job Title: Assistant Concession Manager

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This leadership opportunity is perfect for someone who's passionate about supporting store performance and growing their career. As an Assistant Concession Manager, you'll work closely with the Concession Manager and Retail Brand Manager to drive the performance of concession pads in Myer.

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  • Support sales and rankings across all brands and pads by monitoring, tracking, and responding to performance metrics.">
  • Drive sales and deliver exceptional customer service to lead by example.">
  • Support the team to ensure KPIs and sales targets are met.">
  • Maintain commercial awareness of customer profiles, product lines, and competitor activity.">
  • Use available data and reports to support decision-making for the business and the customer.">
  • Build strong working relationships and communicate regularly with Myer store and floor management teams.">
  • Work collaboratively with other concessions to ensure the best customer experience.">
  • Support the Concession Manager in influencing Myer store, floor, and operations management relationships to ensure brands are prioritised and well respected.">
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Key Responsibilities:

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Support Store Operations: 

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  • Deliver store operations excellence through effective stock management and loss prevention activities.">
  • Assist in attracting, engaging, and retaining talent, helping build team capability.">
  • Promote a safe place to work for team members and all store visitors, with a focus on wellbeing.">
  • Support a performance culture through encouraging leadership.">
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Team Support:

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  • Support coaching and development of team members through regular feedback and performance conversations.">
  • Promote team member retention and succession planning.">
  • Role model company values to create and build a team experience that encourages learning, ownership, and shared success.">
  • Deliver exceptional customer experiences through on-brand teams and product knowledge.">
  • Provide feedback to the team on product knowledge and delivering a customer-led experience.">
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Visual Merchandising and Presentation:

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  • Maintain an up-to-date level of product knowledge, sharing your passion and insights with customers and your team.">
  • Assist in maintaining grooming standards to brand expectations.">
  • Understand the brand and business strategy and support the team in delivering it.">
  • Ensure promotional and tactical merchandising and ticketing are completed as per directives and on time for all brands.">
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Operations, Planning, and Administration:

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  • Support the Concession Manager in maintaining an effective store roster that meets customer and team needs.">
  • Ensure all business communication is acted upon promptly and shared effectively with the team.">
  • Support the implementation of new business initiatives.">
  • Assist with stock control and management.">
  • Promote loss prevention and theft awareness.">
  • Ensure compliance with policies, procedures, and processes.">
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Benefits:

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We offer a competitive remuneration package and generous clothing allowance. You will also enjoy excellent career progression opportunities across our group within all of our iconic brands. We invest in leadership development programs to enable our leaders to inspire their teams and lead our strategy. Our Employee Assistance Program supports you and your family, while Paid Parental Leave ensures you have the time to care for loved ones. Recognition and Service awards acknowledge your hard work, and our Employee Referral Program rewards those who bring talented colleagues into our team.