Sales and Trade Team Associate

4 weeks ago


Ormeau, Queensland, Australia Stratco Full time

Established Company Overview

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  • Stratco is an Australian-owned innovator, manufacturer, and marketer of quality building and renovation solutions.
  • With over 75 years of experience, Stratco has supplied a comprehensive range of products to the building and construction industries, and home improvement and DIY markets throughout Australia and New Zealand.

About the Opportunity

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This Sales and Trade Team Associate role involves working as part of our collaborative Trade team - reporting to the Internal Sales Manager. The position is based in Ormeau and is a full-time role, Monday – Friday.

Key Responsibilities

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  • Processing and entering orders & developing product knowledge.
  • Providing exceptional customer service with Trade customers.
  • Liaison with manufacturing and logistics teams, as well as field trade sales team members.
  • Undertaking administrative duties to assist internal and external sales team.
  • Collaborate with team members, other business areas and projects as required.
  • Strict adherence to our critical safety rules & contributing to a safe working environment.

Requirements

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  • Desirable – experience in the building or construction industry.
  • Passionate about creating brand loyalty and customer relationships.
  • An eye for detail and order entry, with a sense of urgency to achieve results.
  • Strong and stable record in phone or face-to-face customer service and/or sales.
  • Willingness to enhance the customer experience by working with enthusiasm, energy, and pace.
  • Whilst experience is great, it'll be your passion, reliable attitude and personality that set you apart.

Benefits

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We offer Health & Wellbeing Initiatives, Traineeship & Apprentice Program, Career Development Opportunities, Paid Parental Leave, Employee Referral Incentive, Stratco Team Member Discount Card, Private Health Corporate Discount, Flu Vaccinations, and Employee Assistance Programme.

About Us

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At Stratco, Safety is paramount, and we take every measure to ensure our team members 'Return Home Safe'. Our approach to diversity is quite simple – it centres on embracing everyone.


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