E-commerce Retail Operations Manager
2 weeks ago
About the Role
Coles Supermarket is seeking a highly skilled and experienced Retail Operations Manager to lead our online department in Devonport.
As a key member of our store management team, you will be responsible for overseeing the day-to-day operations of our click and collect service, ensuring that customers receive a seamless and convenient shopping experience.
Key Responsibilities:
- Lead a high-performing team of Personal Shoppers to select and pack online orders efficiently and effectively.
- Collaborate with Store Managers to achieve sales targets, manage costs, and optimize rostering.
- Maintain high visual merchandising standards, ensure safety compliance, and drive stock management excellence.
- Foster a customer-obsessed culture by understanding diverse customer needs and preferences.
- Drive a one-team culture that recognizes and celebrates individual and team achievements.
About You
We are looking for an exceptional leader with:
Proven retail leadership experience, with a track record of coaching and developing teams.Excellent communication and interpersonal skills.A customer-centric approach, with a focus on delivering exceptional experiences.Ability to adapt to changing priorities and work in a fast-paced environment.What We Offer
Coles offers a competitive salary package, including:
A base salary of $65,000 per annum.Ongoing training and development opportunities.A supportive and inclusive work environment.The opportunity to work for a leading Australian retailer with a strong commitment to diversity and inclusion.About Coles
Coles is a leading Australian retailer with a proud history of serving communities across the country. We are committed to creating a workplace that is safe, respectful, and inclusive for all employees.
Contact Us
If you are a motivated and experienced retail leader looking for a new challenge, please submit your application.
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