Education Assistant

7 days ago


Melbourne, Victoria, Australia The University of Melbourne Full time

The University of Melbourne is committed to providing high-quality student support services, and we are seeking a highly organised and professional Education Assistant - Disability Support to join our team.

This role involves providing administrative support to the Disability Services team, ensuring the efficient coordination of services for students.

Key responsibilities include:

  • Managing and triaging Disability Services shared mailbox and the enquiry management database.
  • Independently managing day-to-day support in directing the casual workforce (Academic Support Worker program) with all key activities including shift allocation, recruitment planning, delivering training, and onboarding activities.
  • Coordinating and managing Academic Support Worker scheduling and securing support as per standard operating procedure within short timeframes and with a high level of professionalism and attention to detail.

The ideal candidate will possess strong written and verbal communication skills, attention to detail, and excellent interpersonal abilities.

Requirements:

  • Strong experience working as an administration assistant in an educational organisation or disability service or an equivalent combination of relevant experience and education/training.
  • Excellent working knowledge of Microsoft programs including Teams, Microsoft Word, Excel, and Microsoft Outlook and use of databases.
  • Ability to use digital platforms to collate and analyse data for reporting purposes.


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