Digital Experience Manager

4 days ago

Melbourne, Victoria, Australia beBeeEcommerce Full time $70,000 - $120,000

About our Organization

We are a leading global brand driven by a relentless pursuit of innovation and excellence. We operate at the intersection of design, performance, and evolution. Our products enable people to live in the moment, embrace challenge, and explore the wild places of the world.

At our core, we believe in creating premium experiences that connect guests with the gear they need to pursue their passions. To achieve this vision, we're seeking an exceptional eMerchandising Manager to lead the charge in crafting and evolving our digital merchandising strategy across every touchpoint.

Key Responsibilities

  • Develop and refine the digital merchandising roadmap to align with seasonal campaigns, product strategies, and business objectives.
  • Optimize the digital shelf using analytics, A/B testing, and tools like Searchspring or Dynamic Yield to improve conversion rates.
  • Lead best-in-class visual merchandising across home, category, and product pages, partnering with creative, marketing, and merchandising teams.
  • Enhance product discovery with smart navigation, search, filtering, sorting, and personalized recommendations.
  • Champion product storytelling, ensuring product descriptions are accurate, inspirational, and tailored to the guest's needs.
  • Collaborate with planning and supply chain to align merchandising with stock availability and sales goals.
  • Build reporting dashboards to monitor merchandising impact on revenue, engagement, and guest experience.

Requirements

  • Proven success (3+ years) in digital merchandising or eCommerce, ideally with a premium or lifestyle brand.
  • Commercial acumen with the ability to translate data into impactful merchandising decisions.
  • Strong stakeholder management skills and a collaborative approach across marketing, digital, UX, and global teams.
  • Proficiency with merchandising tools (Shopify, Salesforce Commerce Cloud, Searchspring, Contentful, or similar).
  • Knowledge of omni-channel strategies and the local retail landscape.
  • A degree in Marketing, Business, Commerce, or similar; postgraduate study is a plus.

What You'll Gain

You'll have the opportunity to shape the digital experience for our guests and contribute to our organization's continued growth and success. If you're passionate about digital merchandising and have a talent for driving results, we encourage you to apply for this exciting role.

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