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Cloud Infrastructure Specialist

1 week ago

Sydney, New South Wales, Australia Amazon Full time

At Amazon, we're committed to delivering exceptional customer experiences. Our team is responsible for designing, building, and operating AWS regions to enable new cloud infrastructure and services offerings.

About the Role

We're seeking experienced systems engineers with a strong background in cloud operations to join our Region Services team. As a key member of this team, you'll dive deep into understanding complex customer issues, investigate root causes, and consult with senior engineers to implement operational excellence best practices.

Key Responsibilities
  • Investigate customer issues, identify root causes, and develop actionable bug reports
  • Implement Operational Excellence best practices to improve service reliability and efficiency
  • Collaborate with cross-functional teams to deliver results and resolve operational issues
  • Develop and maintain knowledge of scripting processes, software applications, and infrastructure as code
Requirements
  • 1+ year of experience supporting cloud systems or other services
  • Proficient troubleshooting and anticipating problems that affect performance, reliability, or availability of software systems
  • Knowledge of scripting processes in languages such as Bash, Python, or Ruby
  • Experience working cross-organizationally and leading strategic team efforts
About Us

At Amazon, we value diversity, equity, and inclusion. We believe that a diverse workforce is essential to innovation and success. We're committed to creating an inclusive culture where all employees feel valued, respected, and empowered to contribute their best work.