Client Success Specialist

21 hours ago


Melbourne, Victoria, Australia beBeeCustomerSuccess Full time $90,927 - $141,004

Join a leading software company as a Client Success Specialist to drive customer adoption and retention.

About the role:

- As a key member of our customer-facing team, you will work closely with clients to understand their needs and develop strategies to maximize their use of our products.

- This is an exciting opportunity to join a rapidly growing organization and contribute to its success.

Key responsibilities:

- Develop strong relationships with client stakeholders and executives

- Own metrics across NRR, churn, adoption, and customer satisfaction

- Collaborate cross-functionally to bring customer insights to product and sales teams

Required skills and qualifications:

- 2+ years of experience in a client-facing role within technology

- Excellent executive presence, patience, and friendly demeanor

- Strong desire to make customers' day

- Ability to work well with a wide range of people and systems, both internally and externally

Benefits:

- Competitive salary

- Opportunity to become a shareholder through employee share options

- Flexible work arrangements, including remote work options

- Comprehensive benefits package, including health and wellness support

A bit more about us:

- We are a purpose-driven organization with a vibrant and positive culture

- We believe in empowering employees to solve problems and learn and grow

- We celebrate hard work and milestones, and encourage open communication and feedback



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