IT Desktop Support Specialist

2 weeks ago

Brisbane, Queensland, Australia Zurich Insurance Group Full time

At Zurich Insurance Group, we're embarking on an exciting journey to create a brighter future for our customers and employees alike. This adventure requires exceptional professionals like you to join our team as an IT Desktop Support Analyst.

We're seeking a skilled IT professional with extensive desktop experience to deliver top-notch IT support to our internal clients. As a seasoned point of contact within the IT department, you'll take charge of IT issues and service requests, leveraging your thorough understanding of our technological landscape and support policies.

This role is pivotal in imparting advanced knowledge and aiding colleagues in their drive to uphold our gold-standard IT service delivery. You'll troubleshoot intricate problems that necessitate a significant degree of technical prowess, utilizing your expertise in Application Support, Network Support, Incident Management, and other key areas.

In this role, you'll have the opportunity to work with diverse and inclusive teams, driving equity and making a positive difference beyond your core responsibilities. Our award-winning training programs will empower you to grow and thrive in your career, while our state-of-the-art Green Star rated offices provide a comfortable and inspiring work environment.

We're committed to ensuring that our recruitment process is fair and accessible for all candidates. If you require any special accommodations, please let us know at the time of your application.

To succeed in this role, you'll need customer-facing skills & experience, proven examples of working autonomously, and extensive desktop experience. Your proficiency in Windows 10/11 Operating System, Mobile Operating System (Android/iOS), and other key technologies will be essential in delivering outstanding results.

As an equal opportunity employer, we're dedicated to fostering an inclusive and supportive work environment. Our comprehensive benefits package includes:

  • A competitive salary of $80,000 - $110,000 per annum
  • 5 weeks leave per year for permanent staff through our Z leave initiative
  • 15 days personal/carer's leave to manage your wellbeing
  • Access to Family Care (parental leave) and volunteer opportunities
  • A generous wellbeing payment of AUD$500 per year and new starter e-voucher for your WFH setup

If you're passionate about creating a brighter future together, apply today to start your adventure with Zurich Insurance Group.

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