Real-Time Operations Manager

5 days ago


Melbourne, Victoria, Australia Acxpa Full time
Optimise Business Outcomes with Real-Time Data Analysis

In today's competitive contact centre landscape, organisations need to make data-driven decisions to stay ahead of the curve.

As a Real-Time Analyst, you will be responsible for collecting, analysing, and interpreting data to inform business strategies and improve operational performance.

This role requires strong technical skills, as well as the ability to communicate complex information to non-technical stakeholders.

The December 2024 Real-Time WFM for Contact Centre Analysts training course will equip you with the skills and knowledge needed to analyse data effectively and drive business success.



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