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Fraud Intelligence Lead

2 months ago

Australia Suncorp Full time
About the Role

The Fraud Intelligence Lead plays a pivotal role in supporting the Fraud Intelligence team's delivery of timely, relevant, and actionable fraud insights and strategic fraud risk mitigation opportunities in Suncorp Insurance.

Key Responsibilities
  • Support Business Operations: Collaborate with the business to design and improve existing automated fraud control measures, ensuring they are effective and efficient.
  • Identify Control Weaknesses: Analyze data to identify potential control weaknesses and provide recommendations for rectification.
  • Develop Intelligence Products: Devise and coordinate intelligence issue development projects, assessing and improving intelligence operations across Suncorp Insurance.
  • Drive Innovation: Support the development of innovative fraud detection methods, delivering industry-best practice solutions.
  • Lead the Intelligence Team: Provide direction, feedback, and support to team members, ensuring they are informed, engaged, and contributing to shared goals.
  • Provide Strategic Advice: Offer expert advice to the Insurance team to help them understand and manage detection risks.
  • Stay Ahead of the Curve: Understand and leverage innovative intelligence products to execute the Fraud & Intelligence strategic plan.
  • Foster Stakeholder Relationships: Develop and maintain positive working relationships with internal and external stakeholders to highlight fraud insights and mitigate fraud risk.
  • Capability Uplift: Lead the capability uplift of Fraud & Intelligence practices, ensuring the team is equipped to deliver exceptional results.
Requirements
  • Experience: At least five years' experience creating insights and recommendations from qualitative and quantitative data.
  • Skills: Experience using or leveraging output from statistical tools such as SAS, Pentaho, and Tableau.
  • Leadership: Demonstrated experience successfully leading technical teams.
  • Communication: Excellent report writing and editing skills, with effective oral communication and stakeholder management.
  • Adaptability: Ability to operate in a context of multiple deliverables, changing requirements, diverse and challenging clients/stakeholders, and shifting timelines.
About Suncorp

Suncorp is committed to creating a diverse, accessible, and inclusive culture, offering flexible work, career development, and internal mobility. We believe in inspiring our people by building connected relationships amongst our team members and with our customers.