Strategic Student Care Coordinator

1 day ago


Perth, Western Australia The University of Western Australia Full time

Job Overview:

The University of Western Australia seeks a highly skilled and experienced Complex Case Manager to join its team. This is a challenging yet rewarding role that requires strong leadership, analytical, and problem-solving skills.

Job Description:

About the Role:

As the Complex Case Manager, you will be responsible for managing students with complex needs, coordinating internal and external support services, and providing leadership on managing serious student incidents and cases.

Your Key Responsibilities Will Include:

Key Accountabilities

  • Coordinate internal and external support services to ensure students receive comprehensive care.
  • Provide leadership on managing serious student incidents and complex cases.
  • Work collaboratively with multidisciplinary teams to develop and implement case management plans.

About You:

To succeed in this role, you will need:

Essential Requirements

  • A relevant tertiary qualification or equivalent competency.
  • Registration with a relevant professional organisation (e.g., AASW).
  • Extensive experience in case management for students with complex needs.
  • Experience in managing serious incidents and crisis intervention.
  • High-level analytical, problem-solving, and organizational skills.
  • Ability to provide clinical supervision and establish effective partnerships.
  • Proficiency in computing skills and effective communication abilities.

We Offer:

Remuneration Package

This is a full-time position, and we offer a competitive remuneration package, including an estimated salary of $120,000 - $150,000 per annum, depending on your level of experience and qualifications.

What We're Looking For

In addition to the above requirements, we are looking for someone who is passionate about providing exceptional student care and has excellent communication and interpersonal skills. If you have a proven track record of success in a similar role, we encourage you to apply.


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