Learning Support Specialist

6 days ago


Adelaide, South Australia Acknowledge Education Full time
About Acknowledge Education

We are a leading training provider with a strong presence throughout Australia, offering a diverse range of courses across various industries such as health, community services, social work, business, civil construction, and hospitality.

Our commitment to staying relevant and creative in the education industry has enabled us to maintain our position as a challenging and respected leader over the past 139 years.

Acknowledge Education acknowledges and celebrates the unique aspirations and achievements of every student, fostering a supportive environment that promotes growth and potential.

About the Role

This key support role involves performing administrative functions on a daily basis to assist students with their studies, including reporting results, enrollment, and documentation.

The successful candidate will be responsible for ensuring exceptional service and support for all students, handling student inquiries, supporting reception functions, and publishing academic results.

  • Key responsibilities include handling student enquiries, supporting reception functions, ensuring correct enrollments into units, publishing of academic results, supporting welcome day, orientation day & graduation services, and monitoring and maintaining data on student platforms.
Required Skills and Qualifications

To succeed in this role, you will require outstanding customer service skills, excellent administration skills, a willingness to help others, and the ability to work well under pressure with deadlines and targets.

You will also need exceptional communication skills and a valid Working with Children Check. If you have current VIT Provisional Registration or Teacher Registration, you would not require a separate WWCC.

Benefits

As a member of our team, you can expect opportunities to grow within the organization, a $1,500 professional development allowance, and the chance to work with an incredibly committed and supportive team of student-centric professionals.

You will also have flexibility to work from home during non-teaching hours and be part of a fast-growing organization working in an agile environment.

Salary and Location

The estimated salary for this role is approximately $60,000 - $70,000 per annum, depending on experience and location.



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