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Co-op is an inclusive employer seeking a Customer Team Member to join our team. With over 175 years of history, we prioritize fairness and support for our colleagues and community.

Key Responsibilities:

• Deliver exceptional customer service by responding to queries, championing Co-op products, and ensuring a great shopping experience
• Collaborate with store colleagues to solve problems for customers and members
• Maintain store safety and legality by stocking shelves and ensuring accurate prices, dates, and temperatures
• Support the introduction of new products and services by sharing experiences with colleagues
• Promote community involvement through various activities and events

Requirements:

• Care for customers' needs and build positive relationships with colleagues and customers
• Excellent people skills with the ability to adapt to changing situations
• Positive approach to change and problem-solving
• Flexibility to work varied shifts, including weekends and evenings

Benefits:

• 30% discount on all Co-op products in-store plus discounts on other brands
• Pension scheme with up to 10% employer contributions
• Access to Wagestream, a money management app
• 31 days of holiday (including bank holidays)
• Virtual healthcare services for you and your family
• 24/7 employee assistance service
• Full, paid training and career progression opportunities

Salary: £18,000 - £20,000 per annum depending on location and experience.

About Co-op:

We celebrate diversity and welcome applications from everyone. Our stores are inclusive environments where colleagues can thrive. If you have a disability, we'll make reasonable adjustments to our recruitment process according to your needs. We're part of the Disability Confident scheme, offering interviews to disabled candidates who meet minimum criteria.