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Centre Manager

2 months ago


Melbourne, Victoria, Australia Spring Professional Full time

Job Title: Centre Manager - Retail Operations

Job Summary:

We are seeking an experienced Centre Manager to join our team at Spring Professional. As a Centre Manager, you will be responsible for the overall performance of the property, including relationship and operational management of retailers, team management, and critical retailer management.

Key Responsibilities:

  • Relationship and Operational Management: Develop and maintain strong relationships with retailers, customers, suppliers, and local government to ensure a positive and thriving shopping centre environment.
  • Team Management: Lead and manage a team of centre staff, including recruitment and training to ensure excellent customer service and operational efficiency.
  • Critical Retailer Management: Manage debtors, assess retailer performance, and identify opportunities to improve sales and drive business growth.
  • Performance Management: Monitor and report on the overall performance of the property, including sales, foot traffic, and customer satisfaction.
  • Market Research: Conduct competitor and market research to stay ahead of industry trends and identify opportunities for growth and improvement.

Requirements:

To be considered for this role, you will need:

  • Experience as a Centre Manager or high-performing Retail Manager with exposure to operational management of major retail assets.
  • Strong leadership and management skills, with the ability to motivate and develop a team.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with retailers, customers, and stakeholders.
  • Strong analytical and problem-solving skills, with the ability to assess performance data and identify opportunities for improvement.

About Spring Professional:

Spring Professional is a leading recruitment agency specialising in retail and property recruitment. We work with a range of clients across Australia, including national retail property groups. We are passionate about delivering exceptional recruitment solutions and building long-term relationships with our clients and candidates.