Service Excellence Specialist
2 weeks ago
Role Overview
We are seeking a skilled Customer Experience Ambassador to deliver exceptional service and create unforgettable experiences for our guests. As a key member of our hospitality team, you will be responsible for actively engaging with guests, sharing your passion for our products, and creating special moments that our guests won't forget.
About You
- You possess excellent communication skills and are motivated to provide outstanding customer service.
- You have flexible availability across the day, evenings, and weekends.
- You hold a current RSA certificate.
Responsibilities
- Engage with guests by sharing your knowledge of our products and services.
- Inform guests about our amazing loyalty programs and their benefits.
- Contribute positively to our culture of responsibility, centered around safety and RSA compliance.
Benefits
- An exclusive discount card for ALH Hotels, BWS, Dan Murphy's, and other Endeavour Group brands.
- Access to a range of free services to support your physical, mental, and financial wellbeing.
- Opportunities to grow and develop your skills through our dedicated learning and development program.
What's in it for you?
By joining our team, you'll become part of a dynamic and supportive work environment where you can learn and grow with us. We're committed to helping you reach your full potential and achieve your career goals.
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