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Overnight Shift Manager

2 months ago

Tarneit, Victoria, Australia Guzman Y Gomez Full time
About Guzman y Gomez

We are a fast-paced and dynamic company that values authentic flavors and the power of food to bring people together. Our mission is to provide an exceptional dining experience for our guests, and we're looking for a skilled Shift Manager to lead our team.

Job Summary

We are seeking a highly motivated and experienced Shift Manager to join our team. As a Shift Manager, you will play a pivotal role in shaping our operational excellence and fostering a positive work environment for our crew. Your leadership will set the tone for our restaurant's success, and you will be responsible for ensuring that every guest receives an exceptional experience.

Key Responsibilities
  • Lead and motivate the team to enhance the guest experience
  • Uphold the highest food safety and quality standards
  • Develop and implement operational strategies to drive sales and customer satisfaction
  • Manage inventory, labor, and other resources to optimize efficiency
  • Provide coaching and training to team members to improve performance
  • Collaborate with other departments to ensure seamless operations
Requirements
  • Leadership or supervisory experience in a fast-paced environment
  • A track record of providing outstanding customer service
  • Completed or willingness to complete Food Safety Supervisor certificate
  • Completed or willingness to undertake Responsible Service of Alcohol course
What We Offer
  • Fair pay in line with the Fast-Food Industry Award
  • Flexible rosters and employment stability
  • Free and comfortable GYG uniforms and exclusive merch
  • Heavily discounted GYG meals
  • Comprehensive training and support to set you up for success
  • Opportunities for advancing your leadership abilities
  • An uncapped referral program
  • Team building activities and regular crew competitions
  • Cultural celebrations and events
About You

We appreciate diverse experience, but specifically, we are looking for candidates who have a passion for delivering exceptional customer service, a track record of leadership or supervisory experience, and a commitment to upholding the highest standards of food safety and quality.