Senior Operational Leader

10 hours ago

Hobart, Tasmania, Australia beBeeLeadership Full time $220,000 - $260,000

Aurora Energy is a 100% local energy retailer in Tasmania, providing electricity and gas to homes and businesses.

We pride ourselves on being passionate about our community and the environment, supporting local initiatives and renewable energy projects that create positive change for Tasmanians.

Key Responsibilities
  • Lead cross-functional operational customer teams to deliver on customer transformation and operational performance.
  • Responsible for the end-to-end customer lifecycle for residential and small business customers.
  • Partner with other senior leaders to identify opportunities for efficient, innovative services.
  • Be a valued member of the leadership team.
Requirements
  • Experience leading large customer-focused operational teams.
  • Contemporary retail operations experience, delivering valuable customer experiences in competitive markets.
  • Expertise in customer operations, billing, digital technology, and data.
  • Collaborative leadership skills.

Aurora Energy is committed to delivering practical, customer-focused energy solutions and is deeply invested in Tasmania's future.

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