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Customer Service Representative

2 months ago

Orange, Australia dusk Full time

Are you passionate about delivering exceptional customer experiences and creating a warm and inviting atmosphere? Do you have a knack for bringing homeware dreams to life and a burning passion for candles?

We're seeking a Customer Assistant to join our team at dusk, where you'll play a pivotal role in bringing our vision to life. As a Customer Assistant, you'll be responsible for igniting joy in every customer who walks through our doors, consistently delivering perfect customer experiences, and achieving key performance indicators (KPIs) to ensure our store's success.

Key Responsibilities:

  • Shine bright and consistently deliver perfect customer experiences, leaving customers glowing with satisfaction.
  • Set the mood by achieving KPIs and ensuring our store's success sparkles.
  • Work your magic with visual merchandising, turning our store into a mesmerising sanctuary of style and inspiration.
  • Illuminate customers' paths by sharing your extensive knowledge of our candles and homeware products.
  • Keep our store always visually enticing for our customers.
  • Team up with your colleagues to create a harmonious work environment and ignite the spirit of collaboration.

About You:

  • A passion for exceeding customer expectations and creating unforgettable experiences.
  • Be a team player who embraces the power of unity and cooperation.
  • Ignite your motivation with a can-do attitude, always ready to go the extra mile.
  • Committed to continuous improvement and eager to learn and grow like a budding flame.
  • Bring energy, positivity, and a spark of fun to your work, making every customer interaction a delightful experience.

Benefits:

  • Light up your home with a generous team member discount on our range of candles and homewares.
  • Ignite your passion further with the opportunity to participate in the dusk monthly bonus program.
  • Bask in the warmth of a supportive environment, where your growth and development are nurtured.
  • 'Start here, go anywhere' – We believe in providing an environment where your career can shine as brightly as a well-lit candle.

If you're ready to infuse your love for candles with your exceptional customer service skills, this is the perfect opportunity for you. Let your pun-tastic personality light the way and join the dusk team today