Automotive Parts Specialist
7 days ago
We are a leading provider of automotive aftermarket parts in Australia and New Zealand, committed to revolutionizing the industry with innovative solutions.
Job SummaryWe are seeking a highly skilled Automotive Parts Specialist to join our team in Bendigo. As a key member of our team, you will be responsible for providing expert technical support to our customers, leveraging your extensive knowledge of automotive parts and mechanical systems.
Key Responsibilities- Technical Support: Provide accurate and technical parts support to our trade, industrial, and mining customers, utilizing your expertise in automotive parts and mechanical knowledge.
- Customer Service: Deliver exceptional customer experiences, creating 'moments that matter' through your passion for providing outstanding service.
- Parts Interpretation: Interpret parts and process customer orders efficiently, ensuring timely dispatch of products and parts.
- Sales and Promotion: Promote specials, arrange buy-ins, and process credits, driving sales and revenue growth.
- Team Collaboration: Work collaboratively with our high-performing team in a fast-paced, dynamic environment, sharing your knowledge and expertise to drive business success.
- Automotive Parts Knowledge: Possess extensive knowledge of automotive parts and mechanical systems, gained through previous experience or a mechanical background.
- Customer Focus: Demonstrate a passion for providing exceptional customer experiences and creating 'moments that matter'.
- Communication Skills: Confidently share your knowledge and adapt communication of technical information to the understanding of customers.
- Problem-Solving: Possess an innovative and collaborative approach to work, with sound computer skills and a solution-focused mindset.
- Driver's License: Hold a valid driver's license.
- Competitive Salary: Receive a competitive salary and generous incentives for outstanding performance.
- Flexible Roster: Enjoy a Monday to Friday roster, allowing for a better work-life balance.
- Corporate Benefits: Participate in a corporate Superannuation fund and salary sacrifice into your chosen Superannuation fund.
- Recognition and Rewards: Receive genuine recognition through our values-based, REACH recognition program, offering real rewards.
- Professional Development: Access tailored 'Napa Know How' career opportunities linked to your personal development plan.
- Team Discounts: Enjoy team member discounts across the GPC Asia Pacific brands, including NAPA, Repco, Sparesbox, and AMX.
- Wellbeing Program: Participate in our wellbeing program 'Never Better', offering health services, events, and more.
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