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Service Excellence Ambassador

1 week ago

Sydney, New South Wales, Australia Novis Full time

We're on the hunt for a dedicated and results-driven Customer Service Administrator to join our team at Novis Healthcare.

The ideal candidate will have a proven track record of providing top-notch service, resolving complex issues, and working effectively in a fast-paced environment.

About the Job

This is a fantastic opportunity to grow your career in a supportive and dynamic team.

  • You'll be working closely with our customers to understand their needs and provide tailored solutions.
  • Managing multiple priorities and deadlines while maintaining a high level of professionalism.
  • Developing and implementing processes to improve customer satisfaction and loyalty.
  • Working collaboratively with internal teams to achieve business objectives.
  • Continuously learning and developing new skills to stay ahead of the game.
Requirements

To be considered for this role, you'll need:

  • A strong background in customer service or a related field.
  • Experience with CRM systems and process improvement methodologies.
  • Excellent communication and interpersonal skills.
  • Able to work independently and as part of a team.
  • Highly organized and efficient with a focus on results.