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Housekeeping Team Lead

2 months ago

Gold Coast, Queensland, Australia Village Roadshow Ltd Full time
About the Role

We are seeking a highly skilled and experienced Housekeeping Supervisor to join our team at Sea World Resort. As a key member of our housekeeping team, you will play a vital role in ensuring the smooth operation of our accommodation services.

Key Responsibilities
  1. Lead and manage a team of housekeeping staff to ensure the highest standards of cleanliness and guest satisfaction.
  2. Conduct regular inspections of public areas and rooms to identify areas for improvement.
  3. Maintain accurate records of lost property and ensure that all items are returned to their rightful owners.
  4. Liaise with other departments to ensure seamless communication and collaboration.
  5. Develop and implement training programs to enhance the skills and knowledge of the housekeeping team.
  6. Monitor and maintain the quality of cleaning supplies and laundry services.
  7. Ensure that all housekeeping staff are rostered effectively and that the team is adequately resourced to meet the needs of our guests.
Requirements
  1. Previous experience in a similar role within a busy hotel or resort is essential.
  2. High level of attention to detail and excellent organisational skills.
  3. Ability to work effectively in a fast-paced environment and to prioritize tasks to meet deadlines.
  4. Excellent communication and interpersonal skills, with the ability to work effectively with a diverse range of staff and guests.
  5. Proven track record in people management and development.
  6. Immunization for Hepatitis A&B is recommended.
  7. Ability to work on any day, including weekends and school holidays.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for career advancement and professional development. If you are a motivated and experienced individual who is passionate about delivering exceptional guest experiences, we would love to hear from you.