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Service Team Lead
3 weeks ago
We are seeking a highly motivated and experienced Service Team Lead to join our team. As a key member of our service team, you will be responsible for delivering exceptional customer experiences while leading by example.
Your primary goal will be to build a high-performing team that consistently exceeds customer expectations. You will set the standard for open communication, active problem-solving, and a positive work environment. Your team will look up to you as a coach and mentor, providing regular feedback and guidance to help them grow and develop.
Critical Responsibilities:
- Lead by example, setting the standard for excellent customer service and teamwork.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Mentor and coach team members to achieve their full potential.
- Collaborate with cross-functional teams to drive business results and achieve goals.
