Customer Success Manager
2 days ago
We are seeking a highly skilled Customer Success Manager to join our team at ACCS - ARES Customer Care Solutions GmbH. As a Customer Success Manager, you will be responsible for delivering exceptional customer experiences and driving business growth through our Signature Success Plan.
Key Responsibilities- Develop and maintain strong relationships with our Signature customers, understanding their business needs and goals.
- Orchestrate all deliverables, including onboarding, contract renewal, and expansion, to ensure a seamless customer experience.
- Partner with cross-functional teams to provide a unified Signature experience for our customers.
- Drive Customer Success Score metrics and handle escalations and red accounts.
- Proven experience in customer success, sales, or a related field, with a strong understanding of Salesforce products and platforms.
- Excellent communication and presentation skills, with the ability to influence at all levels of the organization.
- Strong consultative skills, with a deep understanding of customer needs and business goals.
- Ability to work effectively in a fast-paced environment, with a focus on delivering results and driving business growth.
We offer a dynamic and supportive work environment, with opportunities for professional growth and development. Our team is passionate about delivering exceptional customer experiences and driving business success.
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and results-driven individual who is passionate about customer success, we encourage you to apply for this exciting opportunity.
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Customer Success Manager
7 days ago
Melbourne, Victoria, Australia ACCS - ARES Customer Care Solutions GmbH Full timeAbout the RoleWe're seeking a highly skilled Customer Success Manager to join our team at ACCS - ARES Customer Care Solutions GmbH. As a key member of our customer success team, you will be responsible for delivering exceptional customer experiences and driving business growth through our Signature Success Plan.Key Responsibilities• Align with and manage...
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Customer Success Manager
2 weeks ago
Melbourne, Victoria, Australia ACCS - ARES Customer Care Solutions GmbH Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at ACCS - ARES Customer Care Solutions GmbH. As a key member of our organization, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic partnerships.Key ResponsibilitiesAlign with and manage business and...
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Customer Success Manager
7 days ago
Melbourne, Victoria, Australia ACCS - ARES Customer Care Solutions GmbH Full timeAbout the RoleWe're seeking a highly motivated and innovative Customer Success Executive to join our fast-growing team at ACCS - ARES Customer Care Solutions GmbH. As a key member of our customer success team, you will be responsible for ensuring our venues achieve success with our platform.Key ResponsibilitiesOnboarding and Activation: Provide exceptional...
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Customer Success Manager
2 weeks ago
Melbourne, Victoria, Australia ACCS - ARES Customer Care Solutions GmbH Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Success Manager to join our team at ACCS - ARES Customer Care Solutions GmbH. As a key member of our customer-facing team, you will be responsible for ensuring the success of our customers by providing exceptional support and guidance throughout their journey with our platform.Key...
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Customer Success Manager
7 days ago
Melbourne, Victoria, Australia ACCS - ARES Customer Care Solutions GmbH Full timeAbout the RoleWe're seeking a highly motivated and innovative Customer Success Executive to join our fast-growing team at ACCS - ARES Customer Care Solutions GmbH.Key ResponsibilitiesOnboarding and Activation: Be the catalyst for our customers' journey to success, providing hands-on in-app support and training sessions to ensure a seamless...
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Melbourne, Victoria, Australia ACCS - ARES Customer Care Solutions GmbH Full timeAbout the Role:We are seeking a highly skilled Customer Success Representative Administrator to join our team at ACCS - ARES Customer Care Solutions GmbH. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and driving business growth through effective sales support and rental agreement...
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Customer Success Representative Administrator
2 weeks ago
Melbourne, Victoria, Australia ACCS - ARES Customer Care Solutions GmbH Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Success Representative Administrator to join our team at ACCS - ARES Customer Care Solutions GmbH. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Service: Provide...
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Customer Success Manager
7 days ago
Melbourne, Victoria, Australia Simpro Software Pty Ltd Full timeJob Title: Principal Customer Success ManagerAt Simpro Software Pty Ltd, we're seeking a highly skilled Principal Customer Success Manager to join our team. As a key member of our customer success team, you will be responsible for managing our most critical global accounts, building strong relationships with our clients, and ensuring their success with our...
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Customer Success Manager
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Customer Success Manager
3 days ago
Melbourne, Victoria, Australia simPRO Group Full timeJob Title: Principal Customer Success ManagerWe are seeking a highly skilled and experienced Principal Customer Success Manager to join our team at simPRO Group. As a key member of our customer success team, you will be responsible for managing key global accounts and building strong, lasting relationships with our most critical clients.Key...
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Customer Success Manager
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Melbourne, Victoria, Australia REAL TIME AUSTRALIA Full timeUnlock Customer Success with Our Cloud Software GiantJoin our award-winning CS Team and make a difference in the lives of customers as a Customer Success Manager. Our client is a leading Cloud software provider, consistently ranked as one of the best in customer satisfaction.Key Responsibilities:Support successful customer engagements throughout the...
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Customer Success Manager
6 days ago
Melbourne, Victoria, Australia SimPRO Group Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Simpro Group. As a key member of our customer success team, you will be responsible for managing our most critical global accounts, building strong relationships with our clients, and ensuring their success with our products and services.Key ResponsibilitiesManage key...
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Customer Success Manager
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Melbourne, Victoria, Australia ClickView Full time{"title": "Customer Success Manager", "description": "Transform Education with ClickViewAt ClickView, we're on a mission to revolutionize education through the power of video. As a Customer Success Manager, you'll play a vital role in delivering exceptional customer experiences and driving engagement with our platform.With a strong background in account...
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Customer Success Manager
7 days ago
Melbourne, Victoria, Australia simPRO Group Full timeJob SummaryWe are seeking a highly skilled Principal Customer Success Manager to join our team at simPRO Group. As a key member of our customer success team, you will be responsible for managing key global accounts, building strong relationships with our clients, and ensuring their success with our products and services.Key ResponsibilitiesManage Key...
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Customer Success Manager
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Melbourne, Victoria, Australia SevenRooms Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at SevenRooms. As a key member of our Customer Success team, you will play a critical role in ensuring the long-term success of our customers.Key ResponsibilitiesCustomer Success Management: Manage your book of business to ensure strong customer health, adoption, and...
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Customer Success Manager
1 week ago
Melbourne, Victoria, Australia Core Talent Pty Full timeAbout the Role**Job Summary:**We are seeking a highly motivated and experienced Customer Success Manager to join our team at Core Talent Pty. As a key member of our organization, you will play a pivotal role in ensuring the long-term success and satisfaction of our customers.Key Responsibilities:Customer Management: Oversee the success and retention of your...
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Customer Success Manager
7 days ago
Melbourne, Victoria, Australia REAL TIME AUSTRALIA Full time{"Role": "Customer Success Manager", "Description": "Unlock the full potential of our cloud-based platform with our Customer Success Manager role. As a key member of our award-winning CS Team, you will play a vital part in shaping the customer journey and driving long-term partnerships.**Key Responsibilities:*** Support the achievement of successful...
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Customer Success Manager
4 days ago
Melbourne, Victoria, Australia WorkWave Full timeCustomer Success ManagerWorkWave is seeking an experienced Customer Success Manager to join our team. As a key member of our customer-facing team, you will be responsible for ensuring our clients receive the tools and support they need to achieve their strategic business goals.Key Responsibilities:Collaborate with sales teams to ensure a smooth handover and...
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Customer Success Manager
1 week ago
Melbourne, Victoria, Australia REAL TIME AUSTRALIA Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Success Manager to join our team at Real Time Australia. As a key member of our customer success team, you will be responsible for ensuring our customers achieve their desired outcomes from our cloud-based platform.Key ResponsibilitiesCustomer Engagement: Develop and maintain strong...
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Customer Success Manager
1 day ago
Melbourne, Victoria, Australia REAL TIME AUSTRALIA Full timeUnlock Customer Success with Our Cloud Software GiantJoin our award-winning CS Team and make a difference in the lives of customers as a Customer Success Manager. Our client is a leading Cloud software provider, consistently ranked as one of the best in customer satisfaction.What You'll Do:Support successful engagements throughout the customer lifecycle,...