Effective Administrator Required

4 days ago

Perth, Western Australia beBeeTeamLeader Full time $75,000 - $90,000
Administration Team Leader Role

We are seeking a skilled and motivated individual to fill the Administration Team Leader position at our organization.

This key role will play a vital part in supporting our clients and their families, while also contributing to the growth and development of our team.

The successful candidate will provide leadership and frontline management of the team within a framework that ensures administration functions are completed in a timely and compliant manner.

The responsibilities of this role include:

  • Providing leadership and frontline management of the team
  • Ensuring administration functions are completed in a timely and compliant manner
  • Handling sensitive enquiries and customer escalations with a solution-focused outcome
  • Operating the organization's administration infrastructure
  • Assisting with the administration of the filing client record system, including data entry into a client database
  • Acting as the communication link between the organization, clients, employees, and the healthcare network
  • Operating all office equipment appropriate to an administrative role
  • Providing and producing reports relating to packages as required
  • Conducting and supporting employee performance and growth
  • Working closely with the leadership team on strategy and company directives

To be successful in this role, you will need:

  • A clear and professional manner, coupled with a genuine customer service focus
  • 2 years' experience in an administrative role, utilising Microsoft Office Suite and Procura Software (highly desirable)
  • Demonstrated frontline leadership experience
  • Experience within the Aged Care industry (highly desirable)
  • Previous experience in a similar role, with demonstrated experience managing programs in the Disability, Youth services, Home Care services, and/or Community Services Sectors
  • Strong attention to detail skills
  • Moderate skills in Microsoft office skills
  • Strong networking and relationship management skills
  • Proven ability to think and plan logically, with excellent analytical and problem-solving skills
  • Proven ability and strong desire to ensure clients are in receipt of exceptional service standards
  • Ability to manage time effectively and meet established deadlines
  • An ability to thrive in a fast-paced customer service environment, including the ability to manage multiple and competing priorities
  • Police clearance

We offer a range of benefits and perks, including:

  • A role with true purpose: you get to see how you are making a difference in people's lives every day
  • Benefits & Perks: we have a special program that rewards you for your hard work with discounts to a broad range of brands
  • Opportunity to grow: we provide up-skilling opportunities, training and networking, to ensure you are constantly able to grow within your career
  • Flexibility: work within an organization that is leading the way in providing care to older Australians and has a national footprint
  • Supportive team with positive culture

Key Skills:

  • Leadership
  • Administrative skills
  • Communication
  • Customer service
  • Time management

Requirements:

  • 2 years' experience in an administrative role
  • Frontline leadership experience
  • Microsoft Office Suite skills
  • Procura Software skills (highly desirable)

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